Last Updated: June 4, 2026
This Privacy Policy describes how Colletta (“we,” “us,” or “our”) collects, uses, discloses, and retains your personal information when you visit our website, dine with us, use our online reservation and ordering systems, or engage with our marketing and loyalty programs.
We operate physical locations and digital services across multiple states, including Georgia, Colorado, Florida, and North Carolina. This policy is designed to comply with applicable US state privacy laws, including the Colorado Privacy Act (CPA).
1. Categories of Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you. Because we utilize an open-ended architecture to manage our guest relations, properties, and digital systems, we collect data across several generic categories:
Identifiers: Name, email address, phone number, billing address, account usernames, and unique persistent identifiers.
Commercial Information: Reservation history, dining preferences, purchase history, event bookings, and loyalty program details.
Internet or Electronic Network Activity: IP addresses, browser types, device identifiers, and details regarding your interactions with our website, emails, text messages, and digital advertisements.
Inferences: Customer profiles generated from behavior data to predict preferences, popular menu items, and dining tendencies.
2. Advanced First-Party Tracking and Re-Identification
To improve your digital experience and offer personalized interactions, our digital marketing and communication platforms utilize first-party identity graph technologies (such as extended identifier cookies).
Persistent First-Party Identifiers
Unlike standard cookies that clear automatically or expire quickly, our systems may drop a persistent first-party cookie in your browser. This cookie securely reads deterministic, unique identifiers tied to your interactions with our brand.
Indefinite Cookie Extension and Recognition
If you have previously interacted with our brand (such as by filling out a form, visiting an automated portal, or subscribing to communication), this technology can automatically recognize your return visits across sessions and browsers. It extends cookie lifespan up to one year or indefinitely where legally permitted by the browser, syncing your historical, anonymous onsite activity directly with your guest profile. This occurs even if you clear traditional browser caches or do not explicitly log in during that individual visit.
3. How We Use Your Information
We use the categories of personal data listed above for business and commercial purposes, including:
Service Delivery: Processing reservations, managing private events, fulfilling online orders, and maintaining guest loyalty status.
Marketing & Tailored Experiences: Sending promotional updates, newsletters, and SMS notifications. We use cross-contextual identifiers to serve you targeted banner ads or social media advertisements based on your browsing habits.
System Optimization: Analyzing web traffic, measuring the effectiveness of our campaigns, and identifying security vulnerabilities across our tech stack.
4. How We Disclose Your Information
We do not sell your data to third parties for monetary exchange. However, we share data with vendors and advertising networks to execute modern business operations:
Service Providers: Third-party partners who operate our point-of-sale systems, reservation platforms, marketing automation hubs, website hosting, and customer relationship management (CRM) software. These platforms process your data solely on our behalf.
Advertising and Social Media Partners: We share pseudonymous network activity and identifiers with data advertising networks (such as Meta and Google Analytics) to retarget past visitors or build lookalike audiences for digital campaigns.
5. Your State Privacy Rights
Depending on your state of residency (most notably Colorado), you possess specific, enforceable legal rights regarding your personal data:
Right to Opt-Out of Targeted Advertising: You have the absolute right to direct us to stop sharing your information with advertising networks for cross-behavioral targeting.
Right to Access and Portability: You may request a clean copy of the data we have collected and stored about you over the past 12 months.
Right to Delete: You can request that we purge your personal profiles from our marketing and identity databases, subject to standard transaction exceptions (e.g., active dining reservations or tax audit requirements).
Right to Correct: You may request updates to correct inaccurate or outdated information in your profile.
How to Exercise Your Rights
To submit a request to access, correct, or delete your data, please contact us at [Insert Privacy Email or Contact Link]. We will verify your identity and fulfill your request within 45 days, as legally mandated.
6. Global Privacy Control (GPC) and Cookie Choices
We recognize and honor the Global Privacy Control (GPC) signal. If you visit our website using a browser or extension that transmits a GPC opt-out signal, our systems will automatically process it as a valid directive to opt you out of all targeted advertising and non-essential third-party cookie tracking.
Alternatively, you may adjust your specific preferences at any time via the cookie settings banner located in our website footer.
7. Data Retention Policy
We store your personal data only for as long as necessary to fulfill your guest profile preferences, complete business interactions, or maintain legal compliance. Because our identity graph systems utilize extended identifiers to preserve your curated preferences across multiple years, your marketing and profile data may remain active until you explicitly request its removal or opt out of our targeted communication tracks.
CONTACT US
If you have any questions about this Privacy Policy, You can contact us by visiting this page on our website: https://www.collettarestaurant.com/contact/